Know Before You Go
Our Terms & Conditions
Transparency is key to a seamless travel experience. Thank you for your purchase with The Journey With Shika a Ghanaian Tour Company. The following terms and conditions “terms” apply to all travel products and services purchased. Please review these terms in detail as by purchasing any travel product or service you are bound by the terms set forth in this agreement.
1. REFUND & CANCELLATION POLICY
You have 48 hours from the time of booking to cancel a trip for a full refund. After 48hours, the trip deposit – and all future payments – are non-refundable. We highly recommend you purchase a comprehensive travel insurance policy that includes trip cancellation coverage after booking that includes a “Cancel for Any Reason” option to cover your non-refundable travel experience. Trip cancellation insurance is the only means of receiving reimbursement for non-refundable expenses should you cancel your trip for any reason, whether voluntarily or as a result of The Journey With Shika’s actions.
2. AUTOMATED PAYMENTS REQUIRED FOR PAYMENT PLANS
As of January 1, 2025, all payment plans require monthly automated payments to be debited from your credit/debit card. Manual payments where clients can log in and pay at their leisure can no longer be supported. At any time, you may contact our office to pay in full.
3. PAYMENT PLANS
As a courtesy, we offer payment plans for our trips. Your monthly payments start the following month after booking on the same day you paid your deposit. A monthly payment of the minimum amount due is required each month via debit. You may contact us to change your payment date after booking prior to 72 hours of your payment date. Our system sends courtesy reminders about your upcoming payment but you are responsible for ensuring your payment is successful and your card is up to date. If your payment is declined we will attempt 2 consecutive days. After a 3rd failed attempt you are charged an interest fee.
4. MISSED PAYMENTS
Once you miss two monthly payments your trip is subject to cancellation. Once your trip is canceled you will be notified via your email. You may reinstate your trip within 7 calendar days of cancellation by paying the full amount past due.